Scott W. Killen

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Profile

A motivated, results-oriented, and passionate professional possessing technical depth, a strong affinity for product quality, and a trophy case of project management successes.  PMI, ASQ, and Scrum Alliance certified, with the ability to manage all aspects of complex software development projects from twinkle-in-the-eye to final release.  Experienced at introducing process and building project management offices.  Well versed in agile development methodologies.  A heat-seeking problem solver, articulate author, and award winning public speaker.

 

Industry and Market Experience

Securities	Financial Planning	Software Automation
Content Management	Defense Contracting	Physical Modeling
Software Quality Assurance	Gaming	PLCs & Sensor Data Acquisition

Personal Pyramid

There are no secrets to success. It is the result of preparation, hard work, and learning from failure.”

- Colin Powell

Recognition is the natural, and final, consequence of success.  My successes are driven by a generous set of core proficiencies built upon a solid foundation of personal traits.

The Armory

“In order to carry out an attack, we must have means available.”

- Sun Tzu in The Art of War

Professional Experience

“What a man can be, he must be. He must be true to his own nature. This need we may call self-actualization.”

- Abraham Maslow in A Theory of Human Motivation

PayPal      Austin, Tx.

April 2008 - Present

(The leading provider of  fund transfer services in the Internet space)

Global Operations Sr. Project Manager

• Managed numerous traditional lifecycle projects.

• Introduced and managed the first successful Scrum project in the Global Operations division of PayPal.

• Coached, mentored and trained employees across the division on agile practices

• Developed, proposed, and reached consensus on an agile development model that allows the majority of Global Ops development work to be performed in an agile fashion, yet still interface effectively with non-agile portions of the company.

M/D Totco      Austin, Tx.

October 2006 - October 2007

(Leading provider of software systems to monitor and automate oil well drilling operations)

Program Manager

• Manage the development of RigSense, a software system that monitors a network of real-time sensors installed on a drilling rig to provide timely information to drillers.

• Introduced agile development practices and metrics into the software development organization.

CyberTrader Inc./Charles Schwab      Austin, Tx.

May 2002 - March 2006

(Leading provider of brokerage services to hyperactive traders and quote/trade services to Charles Schwab)

Director of Process Strategy (7/04 - 3/06)

• Became CyberTrader's "Guru" of Software Development Lifecycle process improvement and tools.

• Managed the assessment and introduction of capacity planning in CyberTraders 700+ server data center.  When complete, CyberTrader engineers gained real-time visibility into server performance and monthly capacity reports provided early-warning of performance issues.

Director of Technical Project Management (5/02 - 7/04) 

• Developed a three tier time-to-market based project management system.   This system facilitated very rapid response to production defects, timely responses to regulatory demands, and the delivery of larger scale feature oriented project releases timed to seasonal trade shows.

• Introduced defect tracking, build management, workflow management, software development process engineering, technology documentation, Word/Excel/Outlook/Access helper tools, and brown bag technology training seminars.

• Built and managed a team of five project managers from scratch to coordinate development and delivery of all client facing products as well as dozens of different server components in a highly networked, 800+ server data center.

• Developed and deployed a project management website that included near real-time project status on all projects, architecture diagrams, process descriptions, project mail logs and  how-to links.

• Managed the project to outsource Quality Assurance and Test to Russia..

Vignette Inc.      Austin, Tx.

July 1999 - October 2001

(Pioneering Internet content management system, expanding to back office integration, and data analysis)          

Senior Program Manager  

• Commercially delivered Storyserver 5 for AIX and fulfilled term of the IBM partnership contract by directing a team of twenty-five contractors and employees in successful seven month development effort.

• Founded the “maintenance” project and delivered timely product updates by introducing processes and tools to manage delivery along with metric collection and analysis.

• Simultaneously managed the Development Center, Application Deployment Server, and Syndication Server projects to a synchronized release with the flagship product.

• Smoothly relocated six hundred engineers into a new development facility as one of a collaborative team of project managers, each with dedicated responsibilities.

• Managed the home office side of a project to create a development lab in India.

SRC/AutoTester Inc.     Dallas, Tx.

August 1986 - July 1999

(Market leading software test automation firm that dominated the DOS, OS/2 and SAP testing markets)  

Engineering Project Manager (5/95 - 7/99)

• Managed, from concept to release, a twenty-member team to add groundbreaking new technology into the AutoTester SAP load test engine, resulting in a clear competitive advantage in performance and capability.  

• Directed all phases of a twenty-member development project that resulted in the release of the award winning AutoTester/2000, a Y2K test tool.

• Managed project that delivered the Internet business logic test tool, AutoTester/Web, on time and to requirements.

• Managed a five member local project team and coordinated with remote partner’s project team to develop AutoTester Client/Server, Visual Smalltalk Enterprise Edition.

Sr. Software Eng. / Lead Architect  (8/86 - 4/95)

• Ported AutoTester for Windows to 16-bit OS/2 and then to 32-bit OS/2, resulting in the ascendancy of Autotester in the OS/2 automated test market.

• Designed and implemented the device drivers, device monitors, and messaging hooks to record and playback keystrokes in the OS/2 Presentation Manager thereby creating the product’s system foundation.

• Designed and built a HLLAPI terminal emulation program that enabled legacy DOS products to test OS/2 GUI based 3270 emulators thus rapidly bringing automation tools to our largest market, the IBM mainframe test market.

• Created a Virtual Memory Management system that significantly reduced the memory footprint of Autotester as a Terminate-Stay-Resident program and made room for the addition of new functionality.

• Designed a table-driven keyboard BIOS system that dramatically reduced the development costs of adding support for proprietary terminal emulation software.

• Engineered an interrupt driven keystroke playback system to automate applications that directly replaced the keyboard handler, thus giving AutoTester a unique competitive advantage that carried it to a 65% DOS market share.

• Built one of the first screen capture/playback systems to “film” screen activity and then “project” it back

• Created one of the first truly stable, always available, Terminate-Stay-Resident interfaces for DOS, and used it to springboard AutoTester (nee SRC) into the DOS test automation market.

• Sold my proprietary automation system to SRC for cash, stock options and a product development architect position.

Self Employment       Austin, Tx.

1979 - April 1986

Software Design Engineer 

• Designed and built "The Exhibitionist", a pioneering software automation system directed at the IBM PC market and which led directly to my position at Software Recording Corporation.

• Created the "SeaWar", real-time, full-screen war simulation program, then licensed it to CompuServe as one of the first commercial,  multiplayer games offered via a national network.

Execucom Systems Corp.      Austin, Tx.

July 1978 - June 1985

(Market leader for mainframe Decision Support Systems and financial planning)  

Software Design Engineer  (7/78 - 6/85)

• Designed Help and Error Handling in the InfoWorld-award-winning MindSight, a Macintosh version of IFPS.

• Produced the full screen editor for IFPS/Personal, which grossed over one million dollars in its first three months.

• Created the Sentry data entry and validation system, a product that grossed $700K its first year on the market.

• Enhanced and maintained the Interactive Financial Planning System (IFPS),. provided customer support, ported the software to new environments and established installation procedures that reduced servicing costs.

Tracor Inc.     Austin, Tx

October 1976 - July 1978

(A leading provider of aerospace countermeasure systems)  

Physical Systems Modeling Engineer 

• Mathematical modeling of chaff cloud deformation during atmospheric reentry.

• Simulated antenna vaporization and performance degradation of dipoles in proximity to nuclear blasts.

• Mapped surface topologies for glass missile covers.